Privacy

Privacy Policy

Discretion is foundational. The practices below define how we protect every client interaction.

Last updated · April 2026

01

Information We Collect

We collect only what's required to deliver a refined experience: name, contact details, shipping address, and order history. Optional preferences may be collected when you choose to share them.

02

Order & Account Data

Account and order information is stored securely and used to fulfill purchases, manage memberships, and provide concierge support. You may request a full export or deletion of your account at any time.

03

Payment Processing

Payments are handled by PCI-compliant processors. AlphaGen Rx never stores raw card numbers, CVVs, or banking credentials on our servers.

04

Cookies & Analytics

We use first-party cookies and privacy-respecting analytics to understand site performance. No identifying data is sold or shared with advertising networks.

05

Email Communication

Transactional emails (orders, shipping, account updates) are sent automatically. Marketing communication is opt-in and can be unsubscribed at any time from any email footer.

06

Data Protection

Data is encrypted in transit (TLS) and at rest. Access is restricted to authorized personnel under strict internal controls and is reviewed regularly.

07

No Sale of Personal Data

AlphaGen Rx does not sell, rent, or trade personal information to third parties under any circumstance.

08

Privacy Requests

To request access, correction, or deletion of your personal data, contact privacy@alphagenrx.com. Requests are honored within statutory timeframes.

Privacy Requests

For data access or deletion, reach our privacy team.